Support Center for HopeSource Clients
Need help? Email us and our team will get back to you.
How can we help?
Send us an email with your name and your question. If you are already enrolled, use the same email you registered with so we can find your file.
✉️ Email usinfo@hopesourcepr.org
We are here to help
The HopeSource team supports private investors, families within the solar program and anyone interested in our programs by email. If you already enrolled with us, write from the same email address you registered with; that way we can find your file and give you personalized follow-up.
You can check the status of your case, ask about your payments, resolve questions about the subsidy process, and get direct help from our team. Email us at info@hopesourcepr.org.
Frequently asked questions about support
How do I contact the support team?
Email us at info@hopesourcepr.org. If you are already enrolled, use the email you registered with so we can link your question to your file.
I am already enrolled, what details should I include?
Include your full name, the installation address and a short description of your question. That helps us find your file and reply faster.
I am not a client yet, how do I get information?
Email us at info@hopesourcepr.org anyway, or check the investors and families pages to learn about the program you are interested in.